Job Openings

We are currently seeking a technician to work in a behavioral neuroscience lab. The candidate will work closely with other people in the lab in the high-throughput training facility. Applicants should submit a CV and any other supporting materials to apply@erlichlab.org.   Responsibilities The day-to-day responsibilities include (but are not restricted to): - Monitoring the health of the animals (rats and mice) in the lab. - Handling the animals (taking them from their home cage and placing them in training boxes). - Monitoring the status of the training hardware and making simple repairs. - Performing simple animal procedures, such as giving an injection of medicine, blood, tissue, and biosample collection. - Assisting in the upkeep of the lab, e.g. making sure the lab environment is clean and organized, and maintaining work logs. - Assisting the researchers in the lab to carry out scientific research. - Following lab and institute protocols for the care and use of animals. - Experience of lab animals is preferred.

NYU Shanghai welcomes diverse, energetic, and talented people to grow and succeed together. By working here, you will have various opportunities to inspire innovation and collaboration, and build the world’s first Sino-US university.   Search Intern Positions and Apply Now   Please view all intern positions and apply directly through 实习僧.

The High Performance Computing Specialist will contribute to initiatives in all areas of research computing services, innovation, and delivery. He/she will be primarily focused on supporting researchers to fully utilize existing computing resources services by deploying and optimizing research software and subsequently supporting its use. The High Performance Computing Specialist consults with and assists faculty, researchers, students, and staff in one or more of the following areas: high performance and parallel computing; advanced scientific visualization and computer graphics; or following the cutting-edge computing technologies. Additionally, the High Performance Computing Specialist instructs and trains scientific researchers, staff, and students. Primary responsibilities include script development, hardware maintenance, and consultation, computing resources up-gradation and management, acting as a communication bridge between Faculties and IT for both infrastructure, application and the academic requirement to apply the latest and best computational technologies in the research field, such as data science, computer science, AI, computing chemistry, computing biology and so on. The main responsibilities include:   - Provide systems support for advanced research computing environment, to include the installation, integration, and management of high-performance computer systems, clusters, operating systems, peripherals, and system interfaces; monitor system usage; ensure that the high-performance computing complex is operating at optimal performance and reliability levels. - Work in collaboration with other IT staff to manage the hardware and systems software infrastructure to provide an effective, reliable, high performance, scalable computing environment. - Participate in the configuration and tuning of batch queuing systems in a massively parallel production environment; collect parallel system utilization statistics; identify and resolve computer system anomalies and operational problems; and provide systems support for electronic mail, name resolution, and file-sharing services. - Provide high performance computing services to the researchers. Such as management of software projects, estimation requirement of computing resources, development of benchmarks. - Liaise with suppliers and lead technical discussions to the software/hardware requirements of supported research faculties and their groups. - Install scientific computing software, manage the license of commercial software. - Troubleshooting, isolate and resolve application, system, hardware, and other technical issues. - Develop scripts for monitoring system, resource usage report, and I/O system and so on. - Writing the user’s manual and admin documents. - Management of storage systems, including backup policies, an archival storage system, and implement disaster recovery. - Facilitate the development and delivery of training programs, tutorials, and workshops for scientists and students on the optimal use of the research computing facility resources in their research projects. - Serve as project leader on small to medium-sized projects. - Solve moderately complex problems and tasks independently. - Perform miscellaneous job-related duties as assigned.

The Manager is responsible for ensuring that the student body of NYU Shanghai has access to expert and world-class career support resources to seek and launch their career paths during and after their NYU Shanghai experience. In this capacity, the manager will be responsible for creating and managing a core program of workshops, conferences, and career building programs each academic year. Additionally, this role will work closely with the team to develop career development programs and job development from a global perspective, to serve both undergraduate and graduate students. This role will work closely with employer engagement team to manage a wide range of employer engagement events, recruitment programs and career services activities. A management level skill set is required for this position such as project planning, event marketing & coordination, and program assessment. The main responsibilities include:  Career Development Programs and Career Coaching (40%) - Program planning: Develop creative and innovative career workshops and programming to meet the needs of the students’ career goals. Ensure that programs and educational events are managed effectively and that appropriate resources are available for implementation. - Program design and delivery: Determine the effectiveness of program/workshop design and delivery, and use results to guide evidence-based decision making regarding future program budget, design, and delivery. - Program and Event Administration: Ensure that goals set for career programming and events are in alignment with the mission of the unit, division, and institution, and meet the needs of a diverse population. - Career Coaching: Provide students with professional, individualized career guidance and support. Advising topics include resume and cover letter writing, choosing a major & career, self-assessment, interviewing skills and exploring internship opportunities. - Career Resources: Review, develop and promote print and online resources including industry guides, skill guides, online tools, and other resources as needed Employer Engagement (35%) - Employer Management/Outreach: Maintain and solidify relationships with current employers and identify opportunities to expand relationships with more targeted local/global employers for NYU Shanghai students. - Employer Engagement: Plan, customize and implement employer programs and ensure that all events and policies meet the needs of the university, are inclusive, and follow legal and ethical guidelines.  Global Career Education & Job Development (10%) - Collaborate with staff, faculty, alumni, student leaders, employers on strategic design and development of resources, programs, and effective partnerships - Design and implement career workshops and seminars to enhance student understanding of career path, career related skills and industry-specific job search information and processes for careers around the globe. Assessment and Marketing (10%)        - Gather best practices and assessment processes to implement when developing an overall audit of career-related activities - Work closely with colleagues to develop marketing strategy and compose content for promoting CDC to students and other potential audiences. Other Responsibilities (5%) - The manager will also support important areas such as office administration, CDC space management and supervision of fellows, interns and student workers.

New York University Shanghai (NYUSH) seeks to appoint a Wellness Counselor. The Wellness Counselor will provide clinical assessment, short-term psychotherapy, group therapy, and crisis intervention and case management to the NYU Shanghai student community in accordance with established standards and professional ethics.   The main responsibilities include: - Provides outstanding clinical services, case management and referrals; collaborates with other clinical providers and consults with the NYUSH and NYU New York counseling services team on mental health issues - Collaborates with student affairs professionals at NYUSH who are responsible for other aspects of student health - Liaise with faculty and administrators to best serve the mental health needs of NYUSH students - Builds close working relationships with external mental health providers (including psychiatrists) and other medical professionals from whom NYUSH students seek care - Maintains case records, notes, and closing summaries on all clients treated. Ensures standards of care at NYUSH are aligned with those at NYU New York - Conducts clinical assessment interviews to evaluate the seriousness of problems and concerns including, but not limited to, alcohol and other drug use and assessment of eating disorders - Recommends treatment plans and provides students with individual psychotherapy or group therapy as appropriate - Under the clinical supervision of the NYU Assistant Director of Global Clinical Services, make recommendations for hospitalization and leaves of absences and, at the request of the Dean of Students, participates in the evaluation of students’ readiness to return from leaves of absence - Participates in multi-disciplinary treatment and support teams and collaborates with student health professionals at the Student Health Center and Wellness Exchange at NYU in New York - Serves in an on-call capacity, including overnight and weekends, to respond to student and campus emergencies and serve as a key resource and for colleagues involved in responding to psychological emergencies and other urgent situations - Facilitate health promotion programs/workshops that focus on mental health issues

Academic Advisors assist students as they develop meaningful educational plans compatible with their life goals. They serve as a source of information about the degree requirements, policies, and procedures of the university and meet with students to discuss individualized academic questions and concerns. The advisors serve as a liaison with other offices on student cases and make referrals for students to university resources as appropriate. While the ultimate responsibility for making decisions about life and educational plans rests with each individual student, academic advisors assist students by suggesting options and by discussing possible outcomes of the choices they make.   The main responsibilities include: Provide academic advising to assigned caseload of students including (70%): - Helping students define and evaluate progress towards their own academic, career and life goals; - Helping students understand curricular requirements, providing guidance during course selection, and providing help with identifying other meaningful educational experiences; - Referring students to institutional and community support services for assistance if necessary; - Monitoring students’progress as they move through the undergraduate program. Administrative Functions related to advising (15%), including: - Maintain student files and records, updating computerized information systems as needed. - Review and process academic procedures such as grade checks, overload petitions, curriculum changes, and study away applications. - Track student retention, conduct student degree audits, and maintain up-to-date advising statistics. Other projects as assigned (15%) - Liaison with faculty to provide updated and accurate information on curriculum to students. - Program support such as assisting with the Peer Advising Program, creating promotional materials, and creating special programs to enhance the quality, breadth, and depth of academic advising services.

The Associate, Research Partnerships supports the coordination and logistical implementation of projects and maintaining key contacts (especially those at collaborating institutions) to advance the University’s mission in research.  S/he will work closely with faculty, other research and administrative functions at the University.   The main responsibilities include: Support the operation of existing and future Student Research Experience Programs (40%) - Serve as the first point of contact for any inquiry about the programs, providing prospective applicants with appropriate information and materials. - Help developing content/features to highlight programs for Wechat and website publication, among other channels. - Coordinate closely with faculty as well as with other NYU Shanghai and NYU offices to ensure smooth operation of programs. - Admitted student support, including student visa support, dorm application, orientation, stipend payment, travel reimbursement etc. Facilitate the operation and development of the Graduate Admissions Program at ECNU (40%) - Start to develop operating knowledge of graduate admissions cycle in China, and understand the unique needs of NYU Shanghai faculty. - Maintain contacts with relevant schools and departments at ECNU to aid eligible NYU Shanghai faculty in recruiting graduate students through ECNU. - Work closely with individual faculty. - Respond to inquiries from prospective students regarding admissions policies, application procedures, etc. - Perform other program support functions, including document translation, admitted student support, etc. Maintain relevant database and provide reports as requested (10%) Other job-related tasks as assigned (10%)

The Workday Application Support Associate will be in the NYU Shanghai Application Support Shared Service Center and plays the tier 1 Workday support at NYU Shanghai. This position plays an important role in the maintenance of the ERP system( HCM and Finance, Workday) at NYU Shanghai. This position will ensure the HCM data accurate in the system, which includes but not limited to maintenance of system records of staff, faculty, intern, student worker, volunteer, and contingent worker.These responsibilities are associated with the collection, retrieval, accessing and usage of NYU Shanghai human resources information for the purpose of analysing, planning, reporting, and decision making.   The Workday Application Support Associate identifies areas of opportunity to improve existing shared services for HR process and functionality, while maximizing technological capabilities to reduce manual processes and to improve data management accuracy and efficiency. In addition to the process continues improvement, this position maintains and develops reports and dashboards to meet the requirements from various departments of the university, ensures accuracy and completeness of data in the Workday system, and establishes and maintains security controls. This individual also trains and provides troubleshooting tips to employees on features and functionality in the Workday system. It will also closely collaborate with HR, Office of Faculty Affairs, Provost office, and IT department in order to provide ideal support to the university.   The ideal candidate will have demonstrated the following: - Excellent analytical, organizational and problem solving skills, including data analysis. - Strong interpersonal, communication and customer service skills with both technical and functional end users. - Demonstrated ability to build relationships, to solve problems, to build partnerships and remove barriers. - Demonstrated ability to drive efforts to standardize, optimize and simplify processes and technical solutions. The main responsibilities include: - Resolve ServiceLink (ServiceNow) Cases about Workday issues or requests. Provide solutions and communication to clients in a timely manner. Manage and track cases in ServiceLink (ServiceNow) following with SLA - Support transactional data entry into Workday for all business units in a timely & accurately manner including but not limited to hiring, change job, termination etc. - Fill up EIB forms for mass transactions. Develop Workday Studio integrations for complex system integrations. - Analyze the cases and make proposals of enchantment to the processes and data control in the Workday system. - Implement the global best practices about employee data in the Workday system; - Works with global team in the GNU (global network university of NYU) to align the best practices, strategy and compliance with global system IT control policies; - Work with NYU Shanghai HR/Legal/Compliance department to make sure the employee data, processes and procedures are compliant with PRC labor law and other applied laws or regulations; - Develop Workday reports and dashboards to analyze the employee data for NYU Shanghai - Create and maintain documentation of reporting processes and training guides for end users; - Maintain the Workday system operation manual to standardize the working procedures and processes. Share and retain the knowledge base in the Workday Application Support team.

The Senior Associate of Bursar will be responsible for ensuring timely processing of all the students' receivable accounts and assisting bursar to effectively manage students' financial information with good communication skills. He/she should be open-minded and proactive when dealing with cases that cross functions and departments, and have multi-tasking skills and comprehensive capabilities, such as giving speech and training, and improving website/system, which could be a plus on the top of basic requirements.   The main responsibilities include: - Track all changes and withdrawals. Make sure students account is properly updated in Student Information System and reflected in the finance system. - Responsible for editing Ad hoc reports and analysis such as students’ financial aid analysis, NYU accounts payable/receivable analysis. - Manage collection progress, prepare AR aging report. - Run monthly/annually ledger accounts analysis and ensure all AR related ledger accounts are in good standing through tracking each payments and charges of all students, ensure accurate and proper documentation. - Responsible for the trainings related to students’ Billings, Payments and Refunds. - Prepare and send out the notification and knowledge sharing messages regarding the bill, payment, refunds and other informative messages through Email, WeChat and other necessary multi-media platforms. - Manage Service Link tickets and make sure tickets are answered and closed within regulated time limit. - Responsible for updating the information on students’ payment system and Bursar’s website. - Keep Bursar’s website updated and user-friendly. - Client-service oriented working attitude. Being able to adapt to new challenges when they are assigned. - Proactively dealing with cases and projects that cross functions and departments. - Provide assistance to the Bursar in all the responsibilities of the position.

The IT and Academic Technology Support Technician will coordinate and provide support for faculty, staff, and students, ensuring purposeful and creative operation of computers, printers, IPT and other technologies, and provide assistance with configuration and deployment of new technologies (imaging computers, provisioning phones, coordination for Ethernet setup, etc.)   The IT and Academic Technology Support Technician’s responsibilities are to provide front-line technological support, and to grow a culture of peer-to-peer assistance as it relates to educational technologies. S/he will also serve as an active partner within different teams to enable them to understand and use technologies meaningfully, powerfully, and creatively in their classrooms and beyond.   Main Responsibilities Include: Daily Operational Support (60%) - Providing front-line IT support for faculty and lab/dorm management, such as setting up, configuring and troubleshooting the network, computers, printers, scanners, and other peripherals. - Supporting multimedia and desktop support groups with daily operation. - Acting as focal point in matters concerning academic technologies. - Supporting different teams with technical projects and events. - Supporting the IT asset management team with asset processes and inspections. - Supporting the use of audio-visual presentation equipment, the video conferencing system, software and facilities, etc. - Providing IT support for the Research Institute in ECNU. Hardware Programming (30%) - Playing an assistance role to infrastructure projector manager to maintain & modify existing classroom audiovisual programs - Deploying classroom audiovisual hardware program under the supervision of infrastructure projector manager by using swifty or Python - Playing an actively role as programmer in audiovisual projectors Client Service Center Support (10%) - Rotating with peers to cover front desk and provide technical support for walk in patrons - Rotating with peers to cover IT call center - Some weekend overtime are required