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The Assistant Director of Admissions is based in Shanghai, China and is an integral member of the international admissions team. The Assistant Director, reporting to the Associate Director of Admissions, will travel extensively to assigned regions of the world to conduct outreach and recruit new international students to NYU Shanghai, review applications for admission to NYU Shanghai and work closely with the Senior Assistant Director of Admissions on projects including on-campus event planning and management, the student ambassador program and campus tour management. The Assistant Director will also be responsible for responding to incoming inquiries from prospective applicants to NYU Shanghai.
The primary responsibilities include:
General Admissions (50%)
- Travel within the United States and internationally to promote NYU Shanghai and recruit potential students
- Become an expert on examinations and grading scales of assigned regions
- Review large numbers of international applications for admission to NYU Shanghai
Assist with Planning and Implementation of Large-Scale On-Campus Events (25%)
- Plan, execute and oversee multiple aspects of Candidate Weekend, Admitted Student Weekend and other on-campus events
Develop/Enhance NYU Shanghai Outreach Activities (15%)
- Assist the Senior Assistant Director with the development and management of the student ambassador program
- Conduct specialized workshops, information sessions and school visits targeting international applicants
- Represent NYU Shanghai at regional events with stakeholder audiences, such as counselor events, conferences and exhibitions
Additional Responsibilities (10%)
- Data entry
- General office administration
- Additional projects as assigned
The Associate, Research Partnerships supports the coordination and logistical implementation of projects and maintaining key contacts (especially those at collaborating institutions) to advance the University’s mission in research. S/he will work closely with faculty, other research and administrative functions at the University.
The main responsibilities include:
Support the operation of existing and future Student Research Experience Programs (40%)
- Serve as the first point of contact for any inquiry about the programs, providing prospective applicants with appropriate information and materials.
- Help developing content/features to highlight programs for Wechat and website publication, among other channels.
- Coordinate closely with faculty as well as with other NYU Shanghai and NYU offices to ensure smooth operation of programs.
- Admitted student support, including student visa support, dorm application, orientation, stipend payment, travel reimbursement etc.
Facilitate the operation and development of the Graduate Admissions Program at ECNU (40%)
- Start to develop operating knowledge of graduate admissions cycle in China, and understand the unique needs of NYU Shanghai faculty.
- Maintain contacts with relevant schools and departments at ECNU to aid eligible NYU Shanghai faculty in recruiting graduate students through ECNU.
- Work closely with individual faculty.
- Respond to inquiries from prospective students regarding admissions policies, application procedures, etc.
- Perform other program support functions, including document translation, admitted student support, etc.
Maintain relevant database and provide reports as requested (10%) Other job-related tasks as assigned (10%)
Senior Associate, Research Institutes will report to Manager for Programs, Research Institutes. S/he will act as Institutes’ staff, assisting in daily operation of the Joint Research Institutes, and s/he is responsible for supporting all major events/programs, as well as acting as an integral part of the development and execution of all research institutes’ promotional plans and activities.
The main responsibilities include:
Program Management (50 %)
- Assist on all programs including conferences, workshops, summer schools, and symposia undertaken by Research Institutes and other programs as required;
- Act as the main coordinator for some of the joint research institutes’ programs;
- Assist on existing and new institute initiatives as required.
Institute Administrative Support (40 %)
- Lead on Institute seminar series and institute visitors’ arrangement;
- Act as Institutes’ staff, assist in daily operation of the Institute including institute contact database, mailing list update, institute monthly report, financial related issues, provide timely response to faculty needs;
- Assisting on the promotion of joint research institutes’ programs and demonstrate the impact of institutes’ key initiatives to a wider audience;
- Maintain and Organize the joint research institutes’ key promotional materials, and make them easily accessible.
We are looking for an experienced Web Application Specialist, who is willing to take challenge, and passionate about his deliverables, and believe in success through collaboration. The successful candidate will lead a developer team that work closely with product owners, and responsible for developing world-class, complete web solutions, both on the backend, frontend, and API gateway layer, for developing customer-focused and scalable user experiences.
The main responsibilities include:
Web Application Development (80%)
- Create new innovative features on our current systems and help in transitioning our systems to micro-app architecture using next-gen technologies
- Leads the design sessions for medium to large initiatives to come up with high level design
- Deliver web applications from an idea inception and validation to a scalable solution
- Collaborate with colleagues to ideate solutions for users, prioritizing based on business impact, and A/B test them
- Develop new user-interfacing products and optimize existing ones using appropriate languages and technologies
- Build reusable component to share among existing and future projects
DevOps, Knowledge Sharing & Service Support (20%)
- Deep understanding of DevOps concept and tool chain, Hands-on experience with Gitlab, and other DevOps tools installation and configuration
- Participate in code reviews, providing technical mentorship to other junior team members
- Design and document technical specifications for features or framework architecture
- Able to independently handle high impact critical issues
The Office of Graduate and Advanced Education (OGAE) promotes educational initiatives beyond the undergraduate level at NYU Shanghai by overseeing the formation and management of master's, professional, and doctoral education, and other closely related non-degree programs. Visit https://shanghai.nyu.edu/cn/academics/graduate for more information.
OGAE is looking for a highly organized and motivated individual to support the daily operation of the office. While interns are expected to perform daily administrative tasks, there are opportunities to be engaged in ad hoc events as well as long-term projects and working with other school units, the faculty, and the students, depending on the changing needs of the office.
This is a unique opportunity for students interested in the higher education sector to develop professional skill sets and gain a valuable global perspective in an enthusiastic and international working environment. Interns will join a collegial and supportive environment where they will receive individual feedback and guidance.
Time Commitment: at least 8 hours per week for a 3-month for 2019 fall internship with the possibility of being extended to 2020 spring.
The main responsibilites include:
- Daily office operation: process expenses and reimbursement, track invoicing and payment; collate and organize documents; set up meetings; create and maintain databases for events and groups.
- Communications: develop promotional materials for events and maintain event calendar; assist with the content creation for OGAE WeChat public account and facilitate the QQ group for program admissions.
- Event support: assist in the organizing of OGAE events such as student orientations, receptions and mixers, information sessions, open house, and others.
- Other related responsibilities as may from time to time be assigned by the OGAE team.
Academic Advisors assist students as they develop meaningful educational plans compatible with their life goals. They serve as a source of information about the degree requirements, policies, and procedures of the university and meet with students to discuss individualized academic questions and concerns. The advisors serve as a liaison with other offices on student cases and make referrals for students to university resources as appropriate. While the ultimate responsibility for making decisions about life and educational plans rests with each individual student, academic advisors assist students by suggesting options and by discussing possible outcomes of the choices they make.
The main responsibilities include:
- Provide academic advising to assigned caseload of students including:
- Helping students define and evaluate progress towards their own academic, career and life goals;
- Helping students understand curricular requirements, providing guidance during course selection, and providing help with identifying other meaningful educational experiences;
- Referring students to institutional and community support services for assistance if necessary;
- Monitoring students’ progress as they move through the undergraduate program.
- Maintain student files and records, updating computerized information systems as needed.
- Review and process academic procedures such as grade checks, overload petitions, curriculum changes, and study away applications.
- Track student retention, conduct student degree audits, and maintain up-to-date advising statistics.
- Liaison with faculty to provide updated and accurate information on curriculum to students.
- Other projects as assigned such as assisting with creating promotional materials and special programs to enhance the quality, breadth, and depth of academic advising services.
The Associate Director of Admissions is based in Shanghai, China and will provide leadership and support in the development and implementation of the undergraduate recruitment plan for NYU Shanghai in regions outside of mainland China, and will assist the Director of Admissions in the administration of the Office of Undergraduate Admissions. The Associate Director is responsible for international recruitment and yield initiatives, developing, supervising, and training team members and overseeing the application reading, evaluation and selection process for international students. The Associate Director will make recommendations and implement strategies to increase the brand awareness of NYU Shanghai and the volume of applications that fit the admissions criteria of NYU Shanghai. The Associate Director will cultivate and steward lasting positive relationships with students, parents, and high school guidance counselors and partner with colleagues in the Admissions team to formulate strategies for the successful recruitment of international students.
The main responsibilities include:
International Recruitment (30%)
- Oversee the day to day outreach activities of NYU Shanghai’s Admissions team, including, but not limited to, coordinating the annual activities calendar, developing and refining the lists of target and non-target schools and counselors, tailoring outreach, communications, activities and any special programs, all with the aim of establishing a sustainable pipeline of applications to NYU Shanghai.
- Develop and oversee online and on-campus programs (webinars, info sessions, application workshops, open houses, counselor fly-ins) for designated countries/regions.
- Track progress and evaluate efficacy to ensure that service provision metrics are being met, and direct/recalibrate resource distribution to meet evolving regional activity and secondary educational needs.
- Liaise with other various departments and contribute to the development and implementation of a communication plan for targeted populations including print, digital, web and social media platforms.
- Coordinate and participate in recruiting activities such as visits to high schools and community-based organizations, presentations, university fairs, conferences and other platforms as needed. Work to enhance the school brand and reputation.
Selection and Evaluation (30%)
- Manage the admissions evaluation and selection process for NYU Shanghai, including, but not limited to, working with leadership to set appropriate reading timelines and assignments, oversee English language testing and interview process, manage the committee review process, and continually work to evaluate and improve the evaluation and selection process.
- Read and evaluate applications against admissions requirements and quality criteria.
- Develop and execute yield events/initiatives to ensure enrollment targets are met.
Data Management and Analysis (15%)
- In collaboration with the Director of Admissions, drive international data collection and analysis in a timely manner to enable adjustments to enrollment strategies as needed.
- Ensure access and training for the Admissions team on all departmental systems.
- Liaise with marketing and operations teams to ensure timeliness and accuracy of data communications.
- Provide direct supervision and lead the operational aspects of the Admissions office.
- Support hiring and development of staff, including assisting the Director with preparation of regular reviews and performance feedback, staff development and staff retention.
- Responsible for initial onboarding and ongoing training of staff and helps maintain high levels of customer service, motivation and institutional knowledge among Admissions staff.
- Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
Strategic Planning (10%)
- Support leadership within NYU Shanghai and Enrollment Management at NYU with the development and implementation of departmental strategic goals.
The Senior Associate of Bursar will be responsible for ensuring timely processing of all the students' receivable accounts and assisting bursar to effectively manage students' financial information with good communication skills. He/she should be open-minded and proactive when dealing with cases that cross functions and departments, and have multi-tasking skills and comprehensive capabilities, such as giving speech and training, and improving website/system, which could be a plus on the top of basic requirements.
The main responsibilities include:
- Track all changes and withdrawals. Make sure students account is properly updated in Student Information System and reflected in the finance system.
- Responsible for editing Ad hoc reports and analysis such as students’ financial aid analysis, NYU accounts payable/receivable analysis.
- Manage collection progress, prepare AR aging report.
- Run monthly/annually ledger accounts analysis and ensure all AR related ledger accounts are in good standing through tracking each payments and charges of all students, ensure accurate and proper documentation.
- Responsible for the trainings related to students’ Billings, Payments and Refunds.
- Prepare and send out the notification and knowledge sharing messages regarding the bill, payment, refunds and other informative messages through Email, WeChat and other necessary multi-media platforms.
- Manage Service Link tickets and make sure tickets are answered and closed within regulated time limit.
- Responsible for updating the information on students’ payment system and Bursar’s website.
- Keep Bursar’s website updated and user-friendly.
- Client-service oriented working attitude. Being able to adapt to new challenges when they are assigned.
- Proactively dealing with cases and projects that cross functions and departments.
- Provide assistance to the Bursar in all the responsibilities of the position.
Faculty Services Associates are key members of the Faculty Services Center overseen from the Office of Faculty Affairs. Each associate is assigned the responsibility to lead support needs to faculty members from a specific academic area, program or concentration. They will also collaborate with one another across team projects and cross-train in other areas to create a support structure that can both address complicated queries as well as solve simple standard issues quickly.
The main responsibilities include:
- Serve as On-boarding and Off-boarding faculty host and liaison to operational departments;
- Serve as the logistics coordinator for Tenure/Tenure-Track faculty recruitment visits;
- Prepare reimbursement and payment finance reports for faculty and their visiting academics;
- Purchase equipment and supplies for faculty offices and research needs;
- Arrange business travels for faculty and their visiting academics;
- Arrange student worker hiring and payment for faculty;
- Schedule faculty meetings, keep attendance and archive documents and meeting minutes as needed;
- Provide primary logistical assistance to faculty-sponsored events (except for events initiated by Leadership, Office of Research or Research Centers);
- Support budget proposal, expense tracking and financial planning for faculty and academic programs as requested under the guidance from Manager;
- Other tasks as assigned by faculty/academic area and approved by Manager.
- Collaborate closely with other colleagues of Faculty Services Center to support team projects, and in times of low workload be prepared to support others’ overload needs.
- Liaise with other operational departments (Finance/HR/Facilities/IT/Public Safety) and academic institutes/centers/programs to complete interdepartmental projects and events;
- Liaise with Legal, Compliance, Finance/Procurement and Leadership (as needed) to resolve complicated travel arrangements, purchases of goods and services, payments for academic collaboration projects, and special cases in violation of rules or policies.
The IT and Academic Technology Support Technician will coordinate and provide support for faculty, staff, and students, ensuring purposeful and creative operation of computers, printers, IPT and other technologies, and provide assistance with configuration and deployment of new technologies (imaging computers, provisioning phones, coordination for Ethernet setup, etc.)
The IT and Academic Technology Support Technician’s responsibilities are to provide front-line technological support, and to grow a culture of peer-to-peer assistance as it relates to educational technologies. S/he will also serve as an active partner within different teams to enable them to understand and use technologies meaningfully, powerfully, and creatively in their classrooms and beyond.
Main Responsibilities Include:
Daily Operational Support (50%)
- Providing front-line IT support for faculty and lab/dorm management, such as setting up, configuring and troubleshooting the network, computers, printers, scanners, and other peripherals.
- Supporting multimedia and desktop support groups with daily operation.
- Acting as focal point in matters concerning academic technologies.
- Supporting different teams with technical projects and events.
- Supporting the IT asset management team with asset processes and inspections.
- Supporting the use of audio-visual presentation equipment, the video conferencing system, software and facilities, etc.
- Providing IT support for the Research Institute in ECNU.
Software Support (30%)
- Advising and assisting with the introduction of technology-supported learning through workshops, providing teaching courses for new lecturers, and one-off consultations.
- Actively keeping abreast of developments in learning technologies and facilitating access to expertise, services, and resources relating to technology-supported learning.
- Installing, testing, troubleshooting, and evaluating applications and computer-based materials.
- Documenting IT-related instructions, guidelines, and SOPs as
- Supporting and providing peer-to-peer training sessions.
- Learning and sharing knowledge about the use of different academic software.
Academic License Support (20%)
- Providing the necessary support for the licensed servers and the software typology integrated with the remote management tool.
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. Women, racial and ethnic minorities, persons of minority sexual orientation or gender identity, individuals with disabilities, and veterans are encouraged to apply for vacant positions at all levels.