• NYU Shanghai Registrar / 上海纽约大学注册部主任

    Posting Number 2018-5432
    Posted Date 3 months ago(12/12/2018 12:28 AM)
    Shanghai-Registrar Office
    NYU Shanghai (SH1002)
    Compensation Grade
    Band 55
    Student Services/Athletics
  • Position Summary

    The NYU Shanghai Registrar plays a critical role in working with faculty and colleagues in Shanghai, and with the NYU Registrar and Assistant Provost for Academic Affairs, to develop a more fully integrated approach to education, student life and community development at NYU Shanghai.


    The main responsibilities include:

    • Director of Registrar Department (40%):
      • Directs management of the department's operating budgets; develops budget requests and written narratives; reviews and approves operating expenditures; and oversees the maintenance of operating budget records.
      • Works closely with the faculty, and colleagues in offices such as Residential Education, Student Health, Athletics, Career Services, International Programs and Learning Resources to support student learning and initiatives related to student academic success, civic engagement, and leadership development.
      • Provides leadership and vision, in consultation with other responsible parties, for the development and implementation of strategic plans for service goals in the Registrar's area.
      • Hires, supervises, evaluates, manages and leads staff, using sound management and supervisory practices. Is responsible for developing a regular system for program evaluation, and for evaluating and improving staff performance.
      • Consults with University administrators, faculty, parents, and public and private agencies concerning policies, procedures, and inquiries.
      • Respond to evolving needs within the Office of Academic Affairs, leading program development where necessary, participating as a member of strategic task forces upon request, additional duties as required.
    • Steward of School Student Records/Data and Academic Policies (30%):
      • Works as the chief campus administrator directing the development, maintenance, and integrity of students' permanent enrollment and academic performance records.
      • Works in close partnership with the Assistant Provost for Academic Affairs and with the Academic Deans, on matters such as developing the academic calendar, course scheduling and support for the curriculum, and directs provision of registration services to a community.
      • Works closely with the Degree Audit team in NY and with NYU Shanghai’s Academic Affairs and Global Affairs team on building and maintaining a process to track students’ degree requirements and facilitate the study away equivalency and enrollment process.
      • Works closely with the Chancellor’s Office and the Provost’s Office to ensure accurate records are being provided to China’s Ministry of Education (MOE) and the Shanghai Municipal Education Commission (SMEC) in a timely manner.
      • Works closely with the Academic Affairs Office, Advising, the Dean of Students and other colleagues to monitor student academic performance and academic standing. Works closely with the faculty and advising to provide academic and personal advising support to students, and serves as a resource to faculty on student academic issues.

    • Expert in System & Operations (30%):
      • Works in close partnership with the NYU Registrar to ensure consistency in the application of policy, to direct technical analysts to support the Student Information System (SIS), and to ensure functional improvements to NYU SH's integrated student services system (admissions/recruitment, financial aid, registration, bursar, student life and student web-based services).
      • Creates department policies, procedures, and practices for and directs staff in conducting all NYU Shanghai activities related to academic records, conferral of degrees, course registration, classroom schedules and related areas, ensuring consistency with relevant policies and procedures at NYU in New York. Directs the development, maintenance, and integrity of NYU Shanghai students' permanent enrollment and academic performance records, ensuring compliance with guidelines and requirements.
      • Ensures that all operations are in compliance with various regulations.
      • Assesses and determines technological initiatives, and leads the use of technology to ensure provision of efficient service to students, faculty and other members of the University community.


    Required Education

    • Master’s degree

    Required Experience

    • 5+ years' of related experience, or an equivalent combination of education and experience;
    • Experience working collaboratively with faculty and staff at an institution of higher education, preferably in a Registrar’s Office;

    Required Knowledge, Skills, and Abilities

    • Understanding of the Registrar's role in support of a student-centered, multifaceted academic enterprise, and familiarity with large databases, data management, reporting, and best practices related to the application of technology to student/faculty client services;
    • Excellent organizational, analytical, and problem-solving skills with the ability to manage multiple priorities under hard deadlines in a fast-paced environment and while maintaining exceptional attention to detail and accuracy.  
    • Effective leadership, management, and mentoring skills, with an ability to foster a cooperative work environment.
      Excellent written and oral communication skills in English and, preferably, also in Mandarin, with ability to make presentations in small and large groups.
      Effective collaboration skills with demonstrated ability to communicate broadly across the University with all levels of personnel and to develop positive and cooperative relationships with students, faculty, staff, parents, professional colleagues, and the public. 
    • Demonstrated ability to quickly and accurately assess rapidly emerging or developing situations and to handle sensitive or complex matters with discretion, diplomacy, and integrity. 
    • Knowledge of federal, state, system and institutional policies related to records, registration, verification, and evaluation.  
    • Proficiency with computers, Microsoft Office, and student information systems, with the ability and willingness to quickly learn new systems and software.

    Additional Information

    You can feel free to follow our official WeChat Account: NYUShanghaiRecruitment to get updated recruitment news. Thank you!


    The University is an equal opportunity employer committed to equity, diversity and social inclusion.


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