• Library Assistant/ 图书馆助理

    Posting Number 2018-4217
    Posted Date 3 months ago(2/14/2018 3:22 AM)
    NYU Shanghai (SH1002)
    Compensation Grade
    Band 51
    Job Family
    Academic Program Support
  • Position Summary

    The NYU Shanghai Library seeks an energetic and service-oriented Library Assistant and Course Reserve Coordinator. Reporting to the Head of Access Services, the person works collaboratively with a team of library assistants to support a variety of library services such as circulation, course reserves, academic commons and global delivery. The successful candidate also takes a leader role in coordinating the course reserves and linking services and serves as backup for overflow NYU classes support. The person is expected to provide high touch userservices and be tasked with making routine library clerical decisions. The work requires that the employee to have good knowledge, skill and ability in library clerical functions and be willing to assist in ad-hoc projects. Some weekend and evening hours may be required.


    The main responsibilities include:


    • Coordinating course reserves, a core teaching support function of the library.
    • Coordinating linking services including training and working with faculty and Academic Associates to provide persistent links to library resources.
    • Providing backup support for NYU classes as needed during high inquiry season. 
    • Performing the full range of circulation desk procedures using an automated circulation system, including charging out books, magazines and other library holdings; carry out overdue book recall procedures and figures; collect and record fines; discharge incoming library materials using an automated circulation system and inspect them for damages.
    • Patrolling library stacks and academic commons to ensure the general appearance of the library.
    • Carrying out library procedures and policies.
    • Rotating opening and closing of the library.
    • Rotating weekend or/and evening shifts at circulation desk.
    • Assisting patron with directional, access, technical and ready-reference questions in person, on phone and through e-mail. 
    • Assisting in Ask-a-Librarian service in global network as needed.
    • Handling routine complaints.
    • Processing and preparing delivery services materials for patrons.
    • Reviewing course syllabus, processing course reserve and linking services requests.
    • Replacing books, magazines and other library holdings on shelves according to Library of Congress Classification System.
    • Assuring accurate library shelving by shelf-reading and reshelving of materials.
    • Compiling a variety of statistics concerning library usage, patron inquiries and book circulation and maintains library records.
    • Assisting with library program preparation and implementation, as directed.
    • Receiving material shipment and prepare materials for shelving or circulation
    • Receiving, shelving and withdrawing periodicals in library system
    • Inventorying English and foreign language materials, comparing database records with stacks and verifying accuracy of information.
    • Participating in student worker training as needed.
    • Working closely with staff from other functions of the library and Information Technology Services staff on services related to the library.
    • Operating a variety of standard office and library machines.
    • Performing a variety of library clerical tasks, as assigned.


    Required Education: 

    • Bachelor’s degree.


    Required Experience: 

    • 1-3 years of clerical or comparable experience.
    • Experience working in bilingual educational institute.
    • Experience working with public or in a service position


    Preferred Experience: 

    • Previous experience working in a college or university academic environment.
    • Experience working in libraries.


    Required Knowledge, Skills, and Abilities:

    • Excellent English and Chinese, written and spoken
    • Knowledge of library clerical procedures and practices.
    • Proficiency with basic word processing, spreadsheet and database software.
    • Ability to understand and follow written and oral instructions.
    • Ability to operate and maintain basic library equipment, e.g., computers, scanners, photocopiers.
    • Ability to search library online catalogs and to learn system and database related to library services.
    • Ability to pay attention to detail.
    • Ability to establish and maintain effective working relationships with superiors, colleague and the general public.
    • Service oriented and strong interests working in higher education.  


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